Forum Discussion
BenS1
Former Moderator
Hi@ Anthonyg
We definitely understand how important it is for you to watch shows in your preferred language. It seems like your SAP (Secondary Audio Programming) settings may have flipped on, that is why you are hearing Spanish. Here are instructions on how to turn off the SAP www.cox.com/.../configuring-secondary-audio-programming-for-contour-2.html .
Ben S.
Cox Support Forums Moderator
We definitely understand how important it is for you to watch shows in your preferred language. It seems like your SAP (Secondary Audio Programming) settings may have flipped on, that is why you are hearing Spanish. Here are instructions on how to turn off the SAP www.cox.com/.../configuring-secondary-audio-programming-for-contour-2.html .
Ben S.
Cox Support Forums Moderator
anthonyg
3 years agoNew Contributor
That worked perfectly! Thank you. I wish the Samsung Remote Support person had told me this. We worked over an hour to Restore the TV to factory condition.
- BenS13 years agoFormer Moderator@Anthonyg
Glad that worked for you. We appreciate your loyalty and thank you for being the best part of Cox. Reach out to us any time the Social Media team is here 24 hours a day, 7 days a week to help. And please have a safe Holiday season.
Ben S.
Cox Support Forums Moderator
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