Forum Discussion

IHATECOX12's avatar
IHATECOX12
New Contributor
4 years ago

STOP TRIVIALIZING KIDS COPING

“There are a lot of things that a parent will wonder as they raise their child, whether it's about their health, their ability to fit in, or their ultimate willingness to stand up for others. As parents protect their children in life, Cox Communications says that it can help protect them online with Advanced Wifi Security.“

WELL THANK GOD COX HAS US COVERED!! 
I had to say it because they are trivializing  what kids might be going through but as long as you have some ** web security everything will be just fine. They need to stop bombarding us with commercials and spend that money on better service, systems, and more qualified employees!

  • CrystalS's avatar
    CrystalS
    Former Moderator
    4 years ago
    Hello,

    I apologize that you feel this way, I am sorry you feel that way, and we never intend to message inaccuracies.  I will be sure to pass along your feedback to my leader and marketing department. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone, and High-Speed Internet services with other customers. Is there anything else we can do for you? We are always available to assist you at any time. We appreciate your business and being a loyal Cox customer. Please stay safe and healthy. Thank you for contacting the Social Media Support Group.

    Crystal S.
    Cox Support Forum Moderator
  • Bruce's avatar
    Bruce
    Honored Contributor III
    4 years ago

    Classic example of trying to sell, sell, sell by pandering and targeting parents with emotional appeal.  It's gross.

    "As parents protect their children in life, Wiggly's says that it can help protect their breath with chewing gum!"

  • Bruce's avatar
    Bruce
    Honored Contributor III
    4 years ago

    If Cox Communications is so devoted to protect children, why would Cox Communications charge their parents $10 every month.  Me thinks Cox Communications is devoted to only the $10 per month.

    • IHATECOX12's avatar
      IHATECOX12
      New Contributor
      4 years ago

      I agree Bruce. I understand a company needs to be profitable but it like any big corporation is poorly run which makes it highly inefficient and ineffective! Unfortunately it’s one of a very limited choice. 
      It amazes me how patronizing the moderators can be. Like I really believe someone is actually going to do something different at Cox to address these issues. Hopefully people know that this is just a place to vent. 

      • Bruce's avatar
        Bruce
        Honored Contributor III
        4 years ago

        I guess to express sincerity, the mod had to write it twice.  If written once, not good enough...but twice, well, this has an entirely different meaning!  We dum goldfishes and stuff.