Service Unavailable - 3.1.1.2 error

I am having similar problems for the past 6 months. Same channels you are mentioning. I have been a COX customer since the late 1990s. They have been in my house 3 times, changed connectors. Changed connectors at box outside. Still having the problems and they charged me $150 for service. What I have noticed is that when it is windy, the channels go out. After the wind event I can reset my cable box and channels will come back on till another wind/storm event. I do not know how to get COX to understand that the problem is not in the house, or in the box outside, it is the line going to the connection that is aerial across the street. I got charged $75 for a COX Contractor to come in my house and tell me the the problem was an amplifier going to my bedroom TV. I told him it wasn't even connected and that I thought the wind and rain was the problem. He laughed at me and said that is not possible. He spent 15 minutes in my house and they charged me $75, I can't believe it! I could have went off on him talking to me like I am an Idiot, but I didn't, did not want to go to jail! I working form home right now so I don't want to rock the boat and get slow internet service right now. So I am getting Screwed by a company that I have done business with since the 90s, SO SAD!  To get this fixed I know I am going to have to walk into COX with all my equipment and say I am done before they will react and fix this problem. Sorry for the ramble but this is very frustrating when you are paying a company a lot of money for a service and they just can't seem to get it right!  I heard Ray Nagin got out of jail, maybe he can go back to COX and fix the problems they have, LOLOLOLOL