Forum Discussion

SCP's avatar
SCP
New Contributor
3 years ago

Replaced Contour 2 Box (Arris) and it sounds like a truck

The new replacement Contour Box has two major issues; (1) Can't see the clock, digits not lit up and (2) the HDD sounds like a truck continually. I would take it in to be replaced after only 2 days, ...
WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor II
3 years ago

I think OP means the physical sound of the hard drive, not the sound coming from the audio output.

Bruce's avatar
Bruce
Honored Contributor III
3 years ago

Begs a question.  Does Cox still order DVR with HDD from manufacturers?  I thought new boxes were cloud now.

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor II
    3 years ago

    Some people don't like Cloud DVR so I think it's still a option. They still list those boxes here.

    • Bruce's avatar
      Bruce
      Honored Contributor III
      3 years ago

      Yes, it's an option.  But does Cox order new ones to fulfill your option?  If Cox doesn't order new ones, Cox can only reissue old ones...old, squeaky ones.

      • WiderMouthOpen's avatar
        WiderMouthOpen
        Esteemed Contributor II
        3 years ago

        Good question. Maybe the non Cloud DVRs are refurbished only now. I guess there is only one way to find out; to ask.