Forum Discussion

SCP's avatar
SCP
New Contributor
2 years ago

Replaced Contour 2 Box (Arris) and it sounds like a truck

The new replacement Contour Box has two major issues; (1) Can't see the clock, digits not lit up and (2) the HDD sounds like a truck continually. I would take it in to be replaced after only 2 days, ...
Bruce's avatar
Bruce
Honored Contributor III

Explain your set-up.  Is your cable-box connected an audio-video receiver or soundbar?

What are your audio settings on the cable-box?

Is your TV configured to process audio?

WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
2 years ago

I think OP means the physical sound of the hard drive, not the sound coming from the audio output.

  • Bruce's avatar
    Bruce
    Honored Contributor III
    2 years ago

    Begs a question.  Does Cox still order DVR with HDD from manufacturers?  I thought new boxes were cloud now.

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor
      2 years ago

      Some people don't like Cloud DVR so I think it's still a option. They still list those boxes here.

      • Bruce's avatar
        Bruce
        Honored Contributor III
        2 years ago

        Yes, it's an option.  But does Cox order new ones to fulfill your option?  If Cox doesn't order new ones, Cox can only reissue old ones...old, squeaky ones.