Forum Discussion

SCP's avatar
SCP
New Contributor
3 years ago

Replaced Contour 2 Box (Arris) and it sounds like a truck

The new replacement Contour Box has two major issues; (1) Can't see the clock, digits not lit up and (2) the HDD sounds like a truck continually. I would take it in to be replaced after only 2 days, ...
Bruce's avatar
Bruce
Honored Contributor III
3 years ago

Explain your set-up.  Is your cable-box connected an audio-video receiver or soundbar?

What are your audio settings on the cable-box?

Is your TV configured to process audio?

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor II
    3 years ago

    I think OP means the physical sound of the hard drive, not the sound coming from the audio output.

    • Bruce's avatar
      Bruce
      Honored Contributor III
      3 years ago

      Begs a question.  Does Cox still order DVR with HDD from manufacturers?  I thought new boxes were cloud now.

      • WiderMouthOpen's avatar
        WiderMouthOpen
        Esteemed Contributor II
        3 years ago

        Some people don't like Cloud DVR so I think it's still a option. They still list those boxes here.