Forum Discussion

zsteves's avatar
zsteves
New Contributor
4 years ago

Remote won’t control TV Powerr, only audio

I just exchanged my contour box for a new one, as my old one died. This one came with the XR-15 nremote. My old one used the XR-11 remote. I went through the setup, and paired the remote with my LG T...
Bruce's avatar
Bruce
Honored Contributor III
4 years ago

Was your LG powered on when you paired the Sony?  Just me...but I'd factory reset the XR-15 and re-pair each device.

zsteves's avatar
zsteves
New Contributor
4 years ago

Yes, the TV was powered on when I paired with the Sony.  I’ve reset and repaired several times, always with the same result.