Forum Discussion

edrocker's avatar
edrocker
New Contributor
3 months ago

Remote voice command not working

When pressing the microphone button, the light on the remote turns blue and Contour is not receiving my voice commands. When I release the button, the light turns green. So now I can’t do any searche...
LatoyaJ's avatar
LatoyaJ
Moderator

edrocker, You may need a new remote. We can help you. Please feel free to email us at Cox.Help@cox.com.

Cox Support Forums Moderator

 

edrocker's avatar
edrocker
New Contributor
3 months ago

It magically started working again. 

  • LisaH's avatar
    LisaH
    Moderator
    3 months ago

    I am so glad that this is working again.  If something like this happens again, please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator