Forum Discussion

Tom2001's avatar
Tom2001
Contributor
4 years ago

Recording starts 45 seconds early and stops 45 seconds before end of show

Recently all of my DVR recording have started 45 seconds early and ends 45 seconds before end of show. The DVR time is 45 seconds fast in comparison to the actual time. Called Tech support and we res...
Tom2001's avatar
Tom2001
Contributor
4 years ago

Ok it been over 3 weeks. Cox support reported that a firmware patch has been installed that might fix the problem. This was my reply back to them today.

Ok I taped 2 shows ay different times yesterday and today. In both cases the DVR taped approx 30 seconds early and ended about 20 seconds before the end of the show. With this set up there are times now when adding 30 seconds to the end of the recording, I am only able to record 1 show at a time because of the overlapping 30 seconds. This ticket should be re-opened.

  • BenS1's avatar
    BenS1
    Former Moderator
    4 years ago
    @Tom2001
    I know that making sure that all of your recorded content is available to you is important. The number of shows that you can record at one time is dependent on which level of DVR service you subscribe to. If you have Record 2 or above you are able to record more than one show at a time.

    Ben S.
    Cox Support Forums Moderator