lellingsen
10 months agoNew Contributor
Programming interruptions
Why are there so many interruptions during programming and dialog to insert a commercial? After returning to programming, 15 to 30 seconds have been missed. This is on Cox Contour
The same issue has been frustrating me also. The commercials are typically breaking into CNN and CNBC programming and are for local (Scottsdale area) advertisers. I'll try the channel change discussed by another poster.
Hello All,
Our video engineers are aware of this issue with commercials being inserted unexpectedly. We are currently working on a resolution. We thank you for your patience and apologize for the inconvenience it has caused. In the interim when this happens, you should be able to move away from the channel and come back to resume regular viewing.