Solved
Prepaid return label?
I have been trying for days to get a prepaid return label to send back my contour device— Why’s this so impossible?? Any help would be appreciated!
Hello Mindspring,
We no longer offer prepaid labels for returning equipment. There are a couple of options available to you though. You can return the equipment to one of our Retail stores. To find the locations and hours, check out https://www.cox.com/local/search . You can also return the equipment to any of over 4,500 UPS store locations. You can find store locations at www.theupsstore.com/locations . You would need to allow up to 7 days for the equipment to be shipped from UPS to us. With either of these options, I would recommend keeping a copy of the return receipt. The one from UPS will have the tracking number on it. You can find out more at https://www.cox.com/residential/support/returning-your-cox-equipment.html
