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The_Lorax's avatar
The_Lorax
New Contributor
3 years ago

Purchased movie won't play

One of my many purchased movies won't play, only option available is to rent. Details still indicate date of purchase. Called support, while the operator was very nice and tried to resolve issue, she couldn't. Any help with this issue would be greatly appreciated.

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  • Hi The Lorax,

    We would be happy to investigate this issue for you. We will need additional information in order to do so. Please email us at cox.help@cox.com with this post, your full name, complete address, the date the movie was purchased, and the title of the purchased movie.

    Maria
    Cox Support Forum Moderator