Problems with Contour 2 DVR
I'm on the second Contour 2 DVR box since it came out a couple months ago. I swapped out the first one at the suggestion of tech support, having the issues I describe below, but the second box has t...
Forum Discussion
Hi FWB,
Cox is aware of the Contour 2 issue where series recordings set for "new episodes only" are recording all new and repeat episodes. We recommend setting up recordings for new episodes as stand-alone, individual recordings rather than as a series recording.
There is also an issue where the Power Saver settings seem to reset randomly, causing the receiver to appear turned off. Power cycling the receiver as you have been doing is our best suggestion at this time. Video engineers are working on permanent fixes for both issues.
Cox is aware of the Contour 2 issue where series recordings set for "new episodes only" are recording all new and repeat episodes. We recommend setting up recordings for new episodes as stand-alone, individual recordings rather than as a series recording.
There is also an issue where the Power Saver settings seem to reset randomly, causing the receiver to appear turned off. Power cycling the receiver as you have been doing is our best suggestion at this time. Video engineers are working on permanent fixes for both issues.
