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MikeD007's avatar
MikeD007
New Contributor
3 years ago

Problem with COX Contour receiver

Our system has been problem free for several years, then a couple days ago I realized I could not get a signal from the main Contour receiver and the local TV. All of the other boxes (we have 3 other...
Darkatt's avatar
Darkatt
Honored Contributor
3 years ago

It sounds like the video output of the contour box has failed, and the box itself may need to be replaced. 

  • MikeD007's avatar
    MikeD007
    New Contributor
    3 years ago

    Thank you for the response, I agree this makes sense. Do you know if I can swap the box by taking it to the local Cox store or will it need to be done as a service call? 

    • Darkatt's avatar
      Darkatt
      Honored Contributor
      3 years ago

      You can bring it in and swap at any time without issue.

      • MikeD007's avatar
        MikeD007
        New Contributor
        3 years ago

        That's great to hear, thank you!