Yellow = Operational
Red = Out-of-Specs
More gooderly, a 5-light model:
\nGreen = Ideal
Pale Green = Within Specs
Yellow = Operational
Pale Red = Out-of-Specs
Red = No Connectivity
Does Cox measure upstream SNR?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2021-01-29T14:04:16.000-08:00","lastPublishTime":"2021-01-29T14:04:16.000-08:00","metrics":{"__typename":"MessageMetrics","views":79},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:bekvh56327board:internet/message:124902/message:124915","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:124918"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"656","rawBody":"The values aren't actual measurements but a log-scale representation to, probably, save space. For example, it's easier to notate -5 as opposed to 0.31622776602 dBmV.
\nWouldn't it be nice if Cox could compare our values to a truth table based on our equipment and plan? A 3-light traffic signal within the software of the modem comes to mind:
\nGreen = Within Specs
Yellow = Operational
Red = Out-of-Specs
More gooderly, a 5-light model:
\nGreen = Ideal
Pale Green = Within Specs
Yellow = Operational
Pale Red = Out-of-Specs
Red = No Connectivity
Does Cox measure upstream SNR?
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:124915_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:124918":{"__typename":"ModerationData","id":"moderation_data:124918","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:124918":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:27585"},"id":"message:124918","revisionNum":1,"uid":124918,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:internet"},"parent":{"__ref":"ForumReplyMessage:message:124915"},"conversation":{"__ref":"Conversation:conversation:124902"},"subject":"Re: Before you run PingPlotter or speed tests, do this!","moderationData":{"__ref":"ModerationData:moderation_data:124918"},"body":"As I understand it, the level 1 techs get that type of red/yellow/green indication when they check the modem. That's why they will sometimes say the modem is \"unhealthy\". But I don't think the red/yellow/green takes things like uncorrectable codewords or T3 timeouts into account.
\nCox can see upstream SNR but we can't. It would be nice if we could see it because that would help us to troubleshoot a lot of our own issues.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-01-29T15:01:45.000-08:00","lastPublishTime":"2021-01-29T15:01:45.000-08:00","metrics":{"__typename":"MessageMetrics","views":29},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:bekvh56327board:internet/message:124902/message:124918","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"437","rawBody":"As I understand it, the level 1 techs get that type of red/yellow/green indication when they check the modem. That's why they will sometimes say the modem is \"unhealthy\". But I don't think the red/yellow/green takes things like uncorrectable codewords or T3 timeouts into account.
\nCox can see upstream SNR but we can't. It would be nice if we could see it because that would help us to troubleshoot a lot of our own issues.
\n","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:124918_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1723047702000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1723047702000","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1723047702000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1723047702000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false},"Revision:revision:124915_1":{"__typename":"Revision","id":"revision:124915_1","lastEditTime":"2021-01-29T14:04:16.000-08:00"},"Revision:revision:124918_1":{"__typename":"Revision","id":"revision:124918_1","lastEditTime":"2021-01-29T15:01:45.000-08:00"}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"tv","messageSubject":"prime-video-app-not-working","messageId":"76663","replyId":"76664"},"buildId":"q_bLpq2mflH0BeZigxpj6","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"cox","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/community/FooterWidget/FooterWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/community/FooterWidgetHelpLink/FooterWidgetHelpLink.tsx","./components/community/KhorosLogo/KhorosLogo.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx"],"appGip":true,"scriptLoader":[]}