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Balake's avatar
Balake
New Contributor
4 years ago

Please tighten your cable connections

My family and I have gone through 5 cable boxes and this error pops up on every DVR. Can someone help me? 

1 Reply

  • That usually indicates a signal issue. As the message states, check all connections as far as the coaxial cable is concerned and make sure nothing has come loose. If needed we can set up a service call to have this investigated if still no change. Email our team at cox.help@cox.com with the details, your first/last name, and home address if we need to set up a service call.

    Brian
    Cox Support Forum Moderator