Forum Discussion
saintrj
3 years agoNew Contributor
Paramount Plus won't load on my main contour box. It gets part way and then times out and. I get an error APPS 04036. Says to reboot. Rebooting doesn't help. After an hour with support was told to contact Paramount
Darkatt
3 years agoHonored Contributor
I would swap the box out at the Cox Solutions Store, or setup a tc and have a tech come and swap it, then verify it's working properly.
- WiderMouthOpen3 years agoEsteemed Contributor II
For those not in the know, a TC is a trouble call AKA a appointment with a technician. 😀
- Darkatt3 years agoHonored Contributor
Sorry, so used to the abbreviation.
- WiderMouthOpen3 years agoEsteemed Contributor II
No problem. I just found it funny. I call them truck rolls from my time in the business.
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