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John_Petrunak's avatar
John_Petrunak
New Contributor
6 years ago

Panoramic connection to Smart TV

I have a new Samsung Smart Tv and I have Panoramic wifi.   The tv is in the basement, the wi-fi is in a room above.  TV cannot find connection.  

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  • bearone2's avatar
    bearone2
    Contributor III
    6 years ago

    you're probably on ether-net & i believe you have to select wi-fi in contour settings.

  • Allan's avatar
    Allan
    Moderator
    6 years ago
    @John. Are other devices in the home able to see the wifi in the basement? -Allan, Cox Support Forums Moderator