Non Tech support is terrible and incompetent
On 5/12 I called to put my TV and Internet on Seasonal Hold until October. I had to call 4 times because 3 times they said they were transferring me to someone else who could help but instead cut me...
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Hi, there. I'm really sorry to hear about your poor experience with our support. Please reach out to us on Twitter at CoxHelp, visit us on Facebook at https://www.facebook.com/coxcommunications, or email us at Cox.Help@cox.com where we can look into this for you. We can provide feedback to the representative's supervisor to ensure this is corrected.
