Forum Discussion

CoxOCcustomer's avatar
CoxOCcustomer
New Contributor III
5 years ago
Solved

New DRM in Cox OC land?

It would appear that as of today (1/7) Cox seems to now tagging all their non-local channels as DRM in the OC?  Can anyone else confirm this?  Those of us using a HDHomerunPrime are certainly not goi...
  • coxuqer's avatar
    coxuqer
    5 years ago

    Running the channel scan now. Looks like DRM is no longer on all the non local channels. I’ll test it out once the scan is completed. 

  • CoxOCcustomer's avatar
    CoxOCcustomer
    5 years ago

    Just did a rescan of channels in OC and it looks like the DRM has been removed from the non-premium channels (so back to the way it was before).  Looks like either the DRM change was a mistake or they changed their minds, but either way, credit to Cox for making it right.

chmarkes's avatar
chmarkes
New Contributor II
5 years ago

Hitting the Tulsa, OK market as well!  Suddenly all non-local channels are DRM!  Please fix this COX!

  • SharonL's avatar
    SharonL
    Former Moderator
    5 years ago
    Hello, thank you for reaching out to the Social Media Team. If this issue has not been resolved please let us know. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thank you.

    Sharon
    Cox Support Forum Moderator