Forum Discussion

CoxOCcustomer's avatar
CoxOCcustomer
New Contributor III
5 years ago
Solved

New DRM in Cox OC land?

It would appear that as of today (1/7) Cox seems to now tagging all their non-local channels as DRM in the OC?  Can anyone else confirm this?  Those of us using a HDHomerunPrime are certainly not goi...
  • coxuqer's avatar
    coxuqer
    5 years ago

    Running the channel scan now. Looks like DRM is no longer on all the non local channels. I’ll test it out once the scan is completed. 

  • CoxOCcustomer's avatar
    CoxOCcustomer
    5 years ago

    Just did a rescan of channels in OC and it looks like the DRM has been removed from the non-premium channels (so back to the way it was before).  Looks like either the DRM change was a mistake or they changed their minds, but either way, credit to Cox for making it right.

brent20's avatar
brent20
New Contributor III
5 years ago

Oh my gosh x2! I am also in the Omaha area and I am seeing this as well! I have been working with CableCARD support all day (amazing people) after I noticed that certain channels stopped working in Plex, but I started to notice the CCI byte flag on all of my non broadcast channels as well and asked to have this escalated. 

Also using the HDHomeRun Prime, I’m going to email this forum post to the tech that I have been working with who is escalating this on Monday.

Thank you for posting this! Glad I’m not alone!

Beerman's avatar
Beerman
New Contributor II
5 years ago

I'm in the same boat. No one at Cox (4 different calls to techs  in 2 days) knew anything about what I was talking about. The last tech (very patient and helpful) told me I knew more than he and other techs did about cable cards.

So now I can only record locals and nothing else. I sure hope this isn't a  money grab so that Cox is hoping we'll get more services and extenders because I already have phone, internet, Contour TV and 2 cable cards and I'm not buying anything else.  In fact, I just may cut the chord completely and go to streaming. 
Finally, weeks ago I got an email discussing checking to see if my cable card devices support mpeg-4 (no longer have the email so I'm going on memory) but nothing was mentioned that I would lose recording capabilities.  C'mon Cox, make this right.  It's been working for many, many years and this is simply wrong!

  • defdog's avatar
    defdog
    New Contributor II
    5 years ago

    "

    We’re back to remind you about our service update that could impact your access to all your favorite shows.

    If you are using a CableCard in your laptop, PC, or Tivo you may be impacted.
    Here's what we need you to do:
    • Tune into channel 1987
      • If you can see the program, great news, you’re good to go.
      • If you can’t see the program, don't worry you have two options:

        1) Check your device’s owner’s manual to see if an update to MPEG4 is supported. If so, just update.

        2) Request a Contour box be shipped to you free. Or just pick one up from your nearest Cox Solutions Store—it’s totally free the first twelve months. After that, it’s just $8.50 to $10.00/month depending on which box you choose.
    If you’ve done this already, you’re all set.

    Channel Impact Schedule
    If you don't update your device or pick up a Contour box, you won’t be able to access any channels as early as mid-December and no later than mid-January."
    • brent20's avatar
      brent20
      New Contributor III
      5 years ago

      It was not related to the MPEG4 conversion. Omaha's market was into phase 3 of this when this occurred.