Forum Discussion

gizzmo's avatar
gizzmo
New Contributor
4 years ago

Net flix and Amazon prime will time out and go back to regular programming

Both Amazon prime  and net flix  will time out mid movie and go back to regular programing.

1 Reply

  • Hi Gizzmo. Please check to see if you have any parental controls set for these apps. Please also try unplugging the cable box for 2 minutes and then plug it back on to reset it. If this doesn't work, please reach out to us on Twitter at @CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator