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bryaninphx's avatar
bryaninphx
Valued Contributor
4 years ago

MPEG-4 for the Phoenix/Chandler Headend

What is the schedule for the MPEG-4 transition for the Chandler headend in the Phoenix Metro Area?

  • bryaninphx's avatar
    bryaninphx
    Valued Contributor

    Also is there a set date to end broadcasts on the 1000's channel numbers?

    • Allan's avatar
      Allan
      Moderator
      @Bryaninphx, After doing some research for you, I was able to determine that the channel removal has not occurred yet in your market. You will receive notification via your bill statement prior to any changes. -Allan, Cox Support Forums Moderator.
  • @bryaninphx, You should receive a notification on your bill statement and via email prior to the change. Also, in your area, it looks like the change will be within the next month. Since the timeline can change, we do not have a specific date to provide. -Allan, Cox Support Forums Moderator.