Forum Discussion

ARJAY's avatar
ARJAY
New Contributor
6 years ago

Moved out of COX service area, equipment turn in

I recently moved from Tucson, AZ to NH. With COVID, there was no walk-in to the local store & turning in the equipment. On 4-15-20, I talked to COX abuut turning in the equipment. I had expected hi...
BrianM's avatar
BrianM
Moderator
6 years ago
It may have been sent to the old address by accident if they did not update the shipping information properly. It should have been there by now typically. We can send a new return box (which will come with a return label), just send us an email to cox.help@cox.com with your service address and your new home address.

Brian
Cox Support Forum Moderator