Lost All DVR Recordings Again
Oh well, here we go again. Had to switch out a faulty cable box and thought because it was the same box (according to the technician) all my recordings would transfer over to the new box. Instead, lo...
Forum Discussion
Hi Pookiecat. I apologize that you lost all your recordings. The best way to make sure that your recordings are still available is to use the cloud DVR service and box. To get information about this, please contact our Account Specialists Team via phone at 1-888-438-6673 between the hours of 8 am - 8 pm Monday through Friday or 9 am - 6 pm on Saturdays. If you need further assistance, please reach out to us on X at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator
And I don’t use X or Facebook. They are toxic.
