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vjw1940's avatar
vjw1940
New Contributor
2 months ago

Issue with Bally Sports Oklahoma Extra

Hi - anyone else having issues watching the KC Royals/Twins game on Bally Sports OK?  I saw an issue at the end of the game on Thursday and for the entire game today - screen just is mostly frozen - occasionally shows a still frame from the action.

3 Replies

  • Hi, there. I'm so sorry for the issues with the game yesterday. Are you still having issues and is it more than one channel? 

  • vjw1940's avatar
    vjw1940
    New Contributor

    It is just one channel. Today the game was on two different Bally Sports channels. The one called YUROK OKCworked fine but not the one called Bally Sports OKC Extra - it still was frozen

    • ChrisJ2's avatar
      ChrisJ2
      Moderator

      Alright. I'm really sorry about the issues you've had with your service and I'd like to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to get you back up and running.