Forum Discussion
Not experienced....EXTREMELY EXPERIENCED...and you are 100% supporting not informing customers about what is going on.. My TV has 2 receivers are they being replaced also??
How "extremely experienced" could you be if you couldn't deduce losing channels on your cable-box to an unknown piece of outdated equipment?
Cox is now using more efficient coding for CATV...Cox is now using packet-switching for Voice...Cox is now supporting DOCSIS 3+ for optimal Internet. ALL equipment has changed...you don't have it...and now you're dawdling with serial numbers.
- Stewart_H6 years agoNew Contributor III
IT's ONLY the channels that I view mostly that are being removed piece by piece. IT is 100% someone purposely doing this..... Is there something special about Latino channels, selective non-hd channels that's about all I have left for 130 bucks a month.
And how do several of you guys know 11 + months ago in these forums about Rovi when NOWHERE in Cox's invoices are customers informed way back then about any of this.....you are supporting treating long-time customers like they are nothing.....and from the MAC-ID's they should know whom has what equipment. And this cable modem SHOULD have been given to me at the Henderson store with a CD, No CD and it was not listed in Cox's equipment list until after I called & let them know. Same for my DVR and it is a DVR not a TV receiver,.
- Bruce6 years agoHonored Contributor III
Latino and remaining SD channels are probably the only ones broadcasters are still encoding with MPEG2.
How did we know about Rovi being phased out? TV commercials, junk mail, spam, News from Cox on our bills, posters asking questions in the Forum, notices in our accounts after logging in, etc. i suppose we just read it.
Initial issues had a CD. You got a used modem.
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