I need a new tv remote controller

Hi chendy2,

Cox can mail you a replacement remote, or you may visit a solution store with your Cox Universal remote to replace it at a Cox Solution Store. This link will provide you with a number to call, or you can view the map when you update your location and view the nearest Solution Stores.
https://www.cox.com/residential/support/troubleshooting-issues-with-the-cox-remote.html