How to report a agent

Question

Any where I can report the agent? He wasted me almost two hours and no response Since he is “checking”. And my bill got unnormal price raise. I fell like I was in a spam.

jonathanj · Answer

@jan00

Please email me at cox.help@cox.com, include your name and address, few details of what occurred, the name of the person, the date it occurred, and a link to this thread.

Jonathan J                                   
Cox Moderator

bearone2 · Answer

you needed to talk to loyalty,not 1st tier rep!

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How to report a agent

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