Forum Discussion
I_am_Richard
New Contributor III
The problem with that solution is that the signal loss is sporadic. Here's the likely result: Technician comes, the signal is fine during the appointment, technician leaves and closes ticket, then signal loss occurs after technician is gone. So unless Cox is going to station a technician right outside my door until the signal loss occurs, your solution isn't exactly promising.
As I originally stated, I have eliminated my wiring as an issue. I believe the problem is further up the network. But again, if the loss doesn't happen when the technician is present, I could be going in circles.
MichaelJ
4 years agoModerator
I_am_Richard,
The tech will be able to check inside and outside for signal loss issues. The tech can also determine what next steps are needed.
Mike J.
Cox Support Forums Moderator
The tech will be able to check inside and outside for signal loss issues. The tech can also determine what next steps are needed.
Mike J.
Cox Support Forums Moderator
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