Forum Discussion

Cox_Blocked's avatar
Cox_Blocked
New Contributor II
4 years ago

Free On Demand... or not?

I recently discovered all 3 seasons of Berlin Station were free on demand.

Tonight, with NO warning, it's now subscription-only. Please explain.

Was this part of some secret preview event of which I was never notified? Is it so difficult to inform your longtime, overcharged customers?

8 Replies

    • Cox_Blocked's avatar
      Cox_Blocked
      New Contributor II

      Just the On Demand TV section. It was one of the shows recommended to me since I had watched "A Discovery of Witches," which ironically had disappeared before I could finish it.

      • Allan's avatar
        Allan
        Moderator
        @Cox Blocked, There was a free preview for Epix from 4/20 to 4/28. Also, all free previews are announced on your bill statement between 30-60 days prior to the event. -Allan, Cox Support Forums Moderator.