Forum Discussion

OwlCreek's avatar
OwlCreek
New Contributor II
3 years ago

Fox News Pixelating

Every morning, the Fox News Channel (51) has pixelating issues.  I don't get this on any other channel, including all other news channels.  Resetting the Contour DVR makes no difference.

1 Reply

  • Hi OwlCreek,

    This could be the result of something as simple as a loose connection, a bad splitter, or a piece of our equipment outside your home that needs to be replaced. It’s a good idea to check the coaxial connections to be sure every connection point is finger-tight. If there’s a splitter in your connection, disconnect the splitter from the Contour DVR and wall outlet and connect the coax cable from the Contour DVR to the wall.

    If you still have issues after checking your connection, please send my team an email at cox.help@cox.com with this post, your full name, and your complete address. We can schedule a technician to investigate further.

    Maria
    Cox Support Forum Moderator