Forum Discussion

12345morgans's avatar
12345morgans
New Contributor
4 years ago

Every night between 7 and 8pm, our wireless contour box has to reset. Dies this happen to anyone else?

Without fail, every night, our wireless contour box loses signal and has to reset. SO frustrating.  Considering an complete rewire to accommodate as the panoramic wifi router that is required for the wireless TV option is terrible.

  • BenS1's avatar
    BenS1
    Former Moderator
    4 years ago
    Hi @12345morgans

    I can relate to your frustrations. Is your Panoramic Gateway resetting at the same time as the wireless box? If your modem is not resetting and it is just the wireless box then you may need to get it replaced. You do have an option of getting a wired Contour box if you have a cable outlet near that television.

    Ben S.
    Cox Support Forums Moderator