Forum Discussion

Dan_Stewart's avatar
Dan_Stewart
New Contributor
4 years ago

ESPN app gives error "this channel is not part of your TV package"

I am signed into the ESPN app on my firestick using my COX credentials yet when I try to view a program on ESPN or ESPN2 using the app it tells me that this is "this channel is not part of your subscription". 

Ive tried uninstalling and reinstalling the app along with trying the app on my phone but continue to get the same error.

2 Replies

Replies have been turned off for this discussion
    • Dan_Stewart's avatar
      Dan_Stewart
      New Contributor

      yes both channels are part of my tv package and I have no problems viewing either of them on tv