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marie_k's avatar
marie_k
New Contributor
4 years ago

Error Message XRE 06014

I can not watch any recorded content. Was working fine until about 8:00 last night. Now it doesn’t work. I have run through all the suggested reboots and resets with no success. 

3 Replies

  • detjason's avatar
    detjason
    New Contributor

    Same here. I have cloud dvr in Irvine CA. I spent over an hour waiting for cox rep just for him to tell me I don’t have dvr even though I have had it since January. He couldn’t help me. 

    • KevinM2's avatar
      KevinM2
      Former Moderator
      @Detjason, what error message do you get when you attempt to record? Can you please also email us at cox.help@cox.com? -Kevin M. Cox Support Forum Moderator
  • KevinM2's avatar
    KevinM2
    Former Moderator
    Hello, for issues related to your DVR, please don't hesitate to include a link to this forum thread and email us at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator