Forum Discussion

johnfo's avatar
johnfo
New Contributor II
20 days ago

DVR stutters

I had quite a lengthy thread over the last months about DVR stuttering and dropping video.  Then, someone turned off comments and no other posts appeared. I notice that it looks like COX is trying to placate/intercept folks with the same complaints by telling them that their issue will be escalated. Yet, just before 8pm tonight, my DVR started hiccuping again.  It really looks like 'throttling' to me and their fixes are not working.

  • Shariel's avatar
    Shariel
    Moderator
    18 days ago

    johnfo, I am sorry this was your experience. We want to help. Feel free to send us an email to Cox.Help@Cox.Com with your full name, address and link to this forum for assistance.