Forum Discussion

ATLAS119's avatar
ATLAS119
New Contributor II
5 years ago

DVR acting same as On Demand content (FF and REW) functions...

First off, this is a newer issue. First noticed while playing recorded content from DVR, and fast forward past a set of commercials, when done fast forwarding, it resets back to same time stamp where...
randosmom's avatar
randosmom
New Contributor II
5 years ago

Perfectly said!  I am having the same issue and have contacted Cox twice and each time the representative acts ignorant of what is going on, though it is very clear to the subscriber.

  • LisaH's avatar
    LisaH
    Moderator
    5 years ago
    Hi Randosmom. I apologize that we are aware of this issue and are working to get it resolved. You can try using the 2x option when fast-forwarding to see if that works. We hope to have this resolved soon. Thanks, Lisa, Cox Support Forums Moderator
    • ATLAS119's avatar
      ATLAS119
      New Contributor II
      5 years ago

      2x option doesn’t work either...