Forum Discussion

SantaMichaelWil's avatar
SantaMichaelWil
New Contributor II
4 years ago

Digital tiling-all channels-Virginia Beach, VA

I continue to have repeated digital tiling/screen artifacts that began on Thursday, March 4th, 2021.  I am Cox Complete Care customer in the Ocean Lakes section of Virginia Beach, VA.  I have only on...
Allan's avatar
Allan
Moderator
4 years ago
Hello, I recommend sending us an email with your full name, address, and a brief description of this issue to cox.help@cox.com. -Allan, Cox Support Forums Moderator.
  • SantaMichaelWil's avatar
    SantaMichaelWil
    New Contributor II
    4 years ago

    Thank you, Allan.  They have been contacted.

  • SantaMichaelWil's avatar
    SantaMichaelWil
    New Contributor II
    4 years ago

    This issue was elevated to Cox maintenance by the Cox technician who visited my home.  Maintenance has identified noise on my node as the actual issue causing the tiling and will be working on the issue further, according to my technician.  I will update here when I know more.