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Carnival's avatar
Carnival
New Contributor II
3 years ago
Solved

Cox remote pairing Vizio soundbar

Have a Vizio sound bar and Samsung TV.  Cox remote pairing results in Cox remote controlling everything including soundbar, but not power on/off.  If I don't pair audio device (soundbar), power on/of...
  • Carnival's avatar
    Carnival
    3 years ago

    THANK YOU! THANK YOU! THANK YOU! The manual entry method worked, using Vizio Code 32454. Our remote is now functioning properly—controls our 6-year old sound bar and power on/off. What amazes us is that the Cox technician who swapped out Contour boxes was not aware of how to manually set up the remote! He said nothing could be done because of the auto set up. He said we needed a new sound bar so it would be technologically comparable to Contour box. We purchased a new sound bar, which is being returned since it could not be automatically set up either.

    I have had the following information since purchasing the sound bar in 2016. It shows which codes were previously used by Cox technicians:

    To program a universal remote to control a VIZIO Sound Bar, try the following codes:

    0660

    0883

    1517 – Used by Cox tech for initial set up in 2016

    31517

    32454 - Used by Cox tech after new Contour box installed in 2020

    Thank you, again, for your help.  I now have a happy nusband again.

Bruce's avatar
Bruce
Honored Contributor III
3 years ago

...and to help our fellow Vizio consumers, could you post all your other codes?

  • Carnival's avatar
    Carnival
    New Contributor II
    3 years ago

    THANK YOU! THANK YOU! THANK YOU! The manual entry method worked, using Vizio Code 32454. Our remote is now functioning properly—controls our 6-year old sound bar and power on/off. What amazes us is that the Cox technician who swapped out Contour boxes was not aware of how to manually set up the remote! He said nothing could be done because of the auto set up. He said we needed a new sound bar so it would be technologically comparable to Contour box. We purchased a new sound bar, which is being returned since it could not be automatically set up either.

    I have had the following information since purchasing the sound bar in 2016. It shows which codes were previously used by Cox technicians:

    To program a universal remote to control a VIZIO Sound Bar, try the following codes:

    0660

    0883

    1517 – Used by Cox tech for initial set up in 2016

    31517

    32454 - Used by Cox tech after new Contour box installed in 2020

    Thank you, again, for your help.  I now have a happy nusband again.

    • Bruce's avatar
      Bruce
      Honored Contributor III
      3 years ago

      I've noticed techs...no matter the career field...are skilled at troubleshooting signals but when it comes to user interfaces...not so much.