COx can't remove on demand charge
Charged $19.99 for on demand movie I did not watch. no kids in house. no one in house cuz of covid. chatted for hours. can't remove charge. gave me loyalty number. called. was Collections. can't remo...
Forum Discussion
The problem is that I have contacted everyone at Cox who should help. And they can't. won't. don't. So emailing cox help will get me nowhere.
If you haven't contacted cox.help@cox.com yet, then you haven't contacted everyone at Cox that can help you. If you chatted for hours, why wouldn't you want to send an email with the information Jonathan requested after he offered to help you? Send the email and include a link to this Forum thread.
Ok. I did. Will update with response.
