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jsacks3103's avatar
jsacks3103
New Contributor
3 years ago

Cox cable out

Cable and internet out all day. Error message on box states “cast”. On screen error msg reads: RDK-03003. Support told me there was an outage in my area but none of my neighbors that subscribe to Cox have cable or internet problems today. I checked all the cables and connectors. I disconnected the power for 10 minutes and then reconnected. Nothings working. Any suggestions?

1 Reply

  • BenS1's avatar
    BenS1
    Former Moderator
    Hi @Jsacks3103

    I know that having outages with no information is very frustrating. Please email us at cox.help@cox.com with your full name and address and we can further investigate the outage for you.


    Ben S.
    Cox Support Forums Moderator