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jsacks3103's avatar
New Contributor
3 years ago

Cox cable out

Cable and internet out all day. Error message on box states “cast”. On screen error msg reads: RDK-03003. Support told me there was an outage in my area but none of my neighbors that subscribe to Cox have cable or internet problems today. I checked all the cables and connectors. I disconnected the power for 10 minutes and then reconnected. Nothings working. Any suggestions?

1 Reply

  • BenS1's avatar
    Former Moderator
    Hi @Jsacks3103

    I know that having outages with no information is very frustrating. Please email us at with your full name and address and we can further investigate the outage for you.

    Ben S.
    Cox Support Forums Moderator