Forum Discussion

Mark1967's avatar
Mark1967
New Contributor
25 days ago

Cox 4k wireless box

I recently got the 4k wireless box and my tv hasn't worked. I keep getting an error message saying there is a connection issue. My wifi is strong to the box. We went and got a new box had a technician come out and even he couldn't help. What do I do?

4K
  • ChrisJ2's avatar
    ChrisJ2
    Moderator
    25 days ago

    Hi, Mark. I'm so sorry for the issues with your TV service. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We're glad to assist you there.