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Bluestorm's avatar
Bluestorm
New Contributor
5 years ago

Conture Failure

Like numerous other customers, my DVR has been picking and choosing when it records a set episode or recently. 

MOST recent, about last four episodes of siesta keys. Wife has series to record, but it doesn't. Also when searching the episodes, it only shows season 3 episode 8 and older, however when I get on the contour app on my phone, it has all the most recent ones to play.

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  • CrystalS's avatar
    CrystalS
    Former Moderator
    5 years ago
    Hello, when it comes to the issue that you are explaining you are experiencing, it appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

    Crystal
    Cox Support Forum Moderator