Contour streaming on my laptop

I'm able to view watchtv.cox.com on my desktop using Chrome with no issues.  (I don't even get the "This browser has paused playback" TVAPP-00282 error when the first channel is selected using MS Edge).  If you have extensions enabled, you could try disabling them.  Do you use a VPN service or Chrome proxy settings?  There might also be a conflict with the Chrome version you have. 

You're able to view watchtv.cox.com with MS Edge, but prefer Chrome.  As a workaround, you could create a desktop shortcut to launch watchtv.cox.com with MS Edge, but keep Chrome as your default browser for everything else.  In the shortcut properties, paste the path of MS Edge followed by the URL of watchtv.cox.com.  The example below may differ based upon your OS.  This example defaults to Listings view.  Modify the URL to your own preference.

"C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" https://watchtv.cox.com/listings/