Forum Discussion

Encore_and_Movi's avatar
Encore_and_Movi
New Contributor II
2 years ago

Contour streaming on my laptop

HI there. I have found NO solutions to watching TV on my laptop. I was passed around to 5 different reps & he "gave me a work around"? I always use Chrome and suddenly overnight, the cox guide has no...
CurtB's avatar
CurtB
Honored Contributor
  1.  Are you able to view TVGO channels?
  2. Were you using the laptop at home when the error occured?  If no, does the error occur on the laptop when you're at home?
  3. Is the laptop using Wi-Fi or a cable connection when the error occurs?
  4. Have you deleted cox.com and watchtv.cox.com cookies to force re-authentication?
Rflaharty's avatar
Rflaharty
New Contributor II
2 years ago
  1. No
  2. on Mac instead of laptop, but yes was using at home.
  3. using wifi - and have been for quite some time, daily.
  4. have deleted cache and cookies all time.  reset modem and router and restarted computer (more than once)

Other streaming works - netflix, prime.  Cable channels works on mini box to TV.  No one at Cox has ever heard of error TVAPP-00281