Forum Discussion
1. NO channels work & on the home page, no pics of the movies or channels show.
2 This happened overnight Friday night. When I tried to watch Gameday and it wouldn't open is when it showed up
3.WiFi. Modem & wifi were reset after cache cleared
4. Nope
If you're still having the issue after you cycle the Contour box and modem (again) as StephanieS suggested, try deleting cox.com and watchtv.cox.com cookies to force re-authentication. (I've had other issues with watchtv.cox.com that have been fixed by doing that). The fact it works on your desktop but not the laptop would seem to indicate there's either an issue with Wi-Fi or your laptop. If deleting cookies doesn't solve it, try using a different browser. If it works with a different browser, that would eliminate a Wi-Fi issue. If it doesn't work with a different browser, that would probably eliminate a Chrome issue. On a desktop, watchtv.cox.com works for me using Chrome without issue. When using MS Edge, I usually receive a TVAPP-00282 error when initially selecting a channel, but one click starts playback and it works for the remainder of the session. A different browser can make a difference, but I don't think Chrome is the cause of your issue unless it's a setting related to Wi-Fi or a laptop. Does your laptop use a VPN service or a Chrome proxy setting?
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