Forum Discussion

EnufIs2Much's avatar
EnufIs2Much
New Contributor
4 years ago

Contour Press Any Button PopUp, how to stop this annoyance?

Suddenly a cable box we have i our disabled family member's bedroom is constantly blanking the screen and displaying a "Press any button to continue" message. Which is weird as we rarely touch the ca...
contour
press select to continue
EnufIs2Much's avatar
EnufIs2Much
New Contributor

We are not seeing this on the other cable box in the house. Both are set up exactly the same. Both are set to POWER OFF MANUALLY and have been since originally installed.

The problem was gone for a full day for no apparent reason but has returned this evening. Re-checking the power settings, it is still on manual.

What specifically is supposed to enable this feature?

What specifically is supposed to DISable this feature?

Allan's avatar
Allan
Moderator
4 years ago
@EnuflsMuch, I recommend unplugging the power from the cable box for 2 mins and then plug it back up. Please let us know if there is any change. -Allan, Cox Support Forums Moderator.