Forum Discussion
I'm unsure if I clarified anything because I don't know how the Mini Box works in some setups.
I think a subscriber could have a sole (1) Mini Box in their house for cable-TV service. I also think a Mini Box could be setup as a client to a "Maxi" Box, such as a DVR, for its programming, such as a recorded show.
If the Mini-Maxi is the setup, does the Mini use 1 of the tuners of the Maxi or does the Mini use its own tuner? If the Mini does use 1 of the tuners, does the Maxi need to be powered or awake during your AM process?
"...old mini box for several years..." Is there a difference between Mini Boxes, such as Contour-1 and -2? I thought there was only 1 version because the Mini Box has tuning limitations, such as no advanced TV packages, paks, premium channels, apps, etc.
I understand you replaced your Mini Box, paired your 11-year-old TV to the new remote and this started happening a few weeks later. You must have changed something else. Did you also replace the Maxi Box? Change a setting on the Maxi Box? Is the Maxi Box the Wireless 4K Stream Player? If so, did you change a setting on the Panoramic, such as scheduling, parental control, MoCA?
The screensaver wouldn't engage while watching a program or being tuned to a channel. The screensaver would only engage if you've been inactive for, say 5 minutes, while navigating within Contour, such as viewing its Program Guide, info about a TV program, info about a channel, the Contour menu, etc.
I'm curious if you enabled the Power Saver mode of the Maxi Box. If the Maxi Box is inactive for 4 hours...I don't know what it disables...but if the Mini is a client, the Mini isn't receiving programming unless you press a button on its remote to wake the Maxi.
This is weird because I reread this thread and you're seeing 3 types of screensavers. I suspect you also changed something on the Maxi Box.
I ask more questions than answer.
- Bnatural4 years agoNew Contributor
Nope.... we made no changes. The TV connected to the mother ship plays the audio of the channel behind the screen saver. I got the Contour remote box added to the TV the day after our neighborhood upgrade killed our boxes. I decided it was a good time to upgrade that TV. Getting the boxes provisioned was a nightmare. After support and I failed, a tech was sent and spent 3 hours onsite (and on the phone with support). Finally he replaced the mother contour box and eventually got them all provisioned and working. After all that I didn't change anything. Maybe Cox would swap out the remote box and it might work better. I just want an option to turn the "feature off" though. Trying to attach a sample of the screen we see. https://flic.kr/p/2kWwZBm[img]live.staticflickr.com/.../url] by [url=https://www.flickr.com/photos/185041962@N05/]Buddy Clark:320:50]
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