Contour issue with Chrome
Hi there. I'm at a point where I don't know else to try. I have contour & have recently run into an issue I can't solve. When I try to watch live tv using Chrome, I get the following message:
Sorry...
Forum Discussion
Here are some troubleshooting things you can try.
1. Make sure Chrome is updated.
- Click Customize and control Google Chrome icon (three dots in upper right)
- Hover cursor over Help.
- Click About Google Chrome
2. Delete watchtv.cox.com cookies. This will force re-authenticating with your Cox credentials.
- Click Settings.
- Click Privacy and security
- Click Cookies and other site data
- Click See all cookies and site data
- Enter watchtv.cox.com in the "Search cookies" box
- Click Remove watchtv.cox.com
3. Reset permissions for watchtv.cox.com to default settings (just in case).
- Enter watchtv.cox.com in the Omnibox.
- Click the View site information icon just left of the Omnibox.
- Click Site settings
- Click Reset permissions
4. You must "Allow" Flash when using Chrome. While in site settings:
- Select Allow for the Flash setting.
5. If the error remains, try checking Chrome extensions. Make a note of the ones that are "On". Turn each one "Off" one at a time and test to see if it eliminates the error.
- Type chrome://extensions/ into Chrome's Omnibox and press Enter.
6. If everything fails, you might consider re-installing Chrome.
Thank you! Resetting permissions for this site did the trick. Oh the little things! :-)
