Forum Discussion
Just a guess, but have you tried disabling HDMI-CEC on the TV and surround system. What model if you want instructions?
Since posting I did disable the HDMI controls on the TV and surround system. The problem seems to have been solved, but it has been only a few days so I will continue to check. It seems strange that Cox equipment is so far behind in technology that the HDMI-CEC feature that has been standard on TVs and AVRs for well more than five years is still not handled properly by the Cox cable receivers. In addition, since making that change, I now have another problem because the audio playback on recorded shows in extremely quiet, so we can't even watch the shows. Since it is a new DVR receiver that now stores shows in the cloud, we have no idea why this problem is occurring - whether it is due to the "new" receiver or to the change in the HDMI-CDC settings.
- WiderMouthOpen2 years agoEsteemed Contributor
What are your audio output settings of the cable box? If Dolby try changing to Expert mode and see if any improvement.
1. Press Contour button
2. Select settings (icon al the way to the right).
3. Select Device Setting
4.Select Audio
5. Select HDMI Audio Output:
6.Change from Auto Detect (Dolby Digital 5.1) to Expert mode
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